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Privacy Policy

A legal disclaimer

Effective Date: June 25, 2025
Last Updated: June 25, 2025

 

At Knowbie, we are committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, and safeguard your personal information in compliance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

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1. Who We Are

Knowbie helps small and medium-sized businesses across Canada streamline operations through AI automation. Our digital services are designed to help entrepreneurs save time, reduce repetitive tasks, and scale with confidence.

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2. What Information We Collect

We collect only the personal information necessary to deliver our services effectively. This may include:

  • Contact Information: Name, email address, phone number, and business name

  • Business Information: Industry type, business size, areas of interest

  • Website Usage Data: IP address, browser type, device information, and pages visited (via cookies and analytics)

  • Form Submissions: Any data you provide through contact forms, newsletter sign-ups, or appointment bookings

We do not knowingly collect information from individuals under 13 years of age.

 

3. How We Use Your Information

We use your information to:

  • Communicate with you and respond to inquiries

  • Understand your business needs and recommend tailored automation solutions

  • Improve our website and services through usage analytics

  • Send marketing communications (only if you have opted in)

  • Comply with legal obligations where applicable

 

4. Consent

By submitting your information through our website or engaging with our services, you consent to the collection and use of your personal information as outlined in this policy. You can withdraw your consent at any time by contacting us at the email address below.

 

5. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information with trusted third-party providers who help us operate our website, marketing tools, or automation systems. These providers are contractually obligated to keep your information secure and confidential.

We may also disclose information if required by law, regulation, or legal process.

 

6. Cookies and Analytics

We use cookies and third-party tools like Google Analytics to collect non-identifying information such as:

  • Website navigation patterns

  • Device type and browser

  • Time spent on pages

This data helps us improve user experience and optimize our website content. You can disable cookies in your browser settings if you prefer.

 

7. Safeguarding Your Data

We take all reasonable steps to protect your personal information against loss, theft, unauthorized access, or misuse. Information is stored on secure servers and accessed only by authorized Knowbie team members.

 

8. Your Rights Under PIPEDA

Under Canadian privacy laws, you have the right to:

  • Access the personal information we hold about you

  • Correct any inaccuracies in your personal data

  • Withdraw consent or request that we stop using your data

  • File a complaint with the Office of the Privacy Commissioner of Canada (OPC)

To request access or correction of your data, email us at [insert email address].

 

9. Retention of Information

We retain your personal information only as long as necessary to fulfill the purposes it was collected for, or as required by applicable laws.

 

10. Changes to This Policy

This policy may be updated from time to time to reflect changes in legal requirements or our practices. The latest version will always be available on this page, along with the effective date.

 

11. Contact Us

If you have questions or concerns about this Privacy Policy or your personal information, please contact us:

Knowbie

Website: www.knowbie.ca
Location: Toronto, Ontario, Canada

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