ChatGPT Pro for Small Business: 4 Advanced Strategies

ChatGPT Pro combines everything you love about an LLM with a service-oriented approach that's going to save you time and productivity.

Small business owners can create AI agents to decrease redundant processes and improve efficiencies.

Here are four tips for making ChatGPT Pro work for you.

1. Establish Custom Instructions

   
   

As a small business owner, your time is limited. Custom instructions teach ChatGPT how to respond to you as if your team were responding.

Set these guidelines:

• Who is your target market

• What is your brand voice

• How long should responses be

• What applications do you use (Make.com, Mailchimp, Airtable)

  
  

For instance: Someone who has a Shopify store that sells skincare can teach ChatGPT to speak in their brand voice, identify their best-selling products, and respond to customer service-related inquiries.

Success tips:

• Be as specific as you can about your company. "I sell organic skincare to women in Canada" is better than "I have an ecommerce shop."

• Test variations. Play around with what's going to get you the best responses for your needs.

  
  

Find Custom Instructions under the settings tab with "Personalize ChatGPT."

2. Create AI Agents through File Uploads and the Internet

   
   

You can upload files, connect to certain applications and browse the internet with ChatGPT Pro. This means that it turns your instance into an AI agent that can manage pieces of your workflow.

Smart scenarios:

• Upload a PDF of your product catalogue. Ask for descriptions, create emails, or changes in price.

• Upload an Excel sheet of customer data. Segment audiences or create email marketing plans.

• Integrate with your main website. Review blog posts for SEO or suggest article titles.

Automate it!

Connect ChatGPT to Make.com or Zapier to start actions based on your input from it.

Your flow can be:

ChatGPT makes a newsletter → sends it to Airtable → that Mailchimp accesses and shares.

No longer will you need to log into five different applications every week.

3. Make Custom GPTs for Repetitive Tasks

   
   

With ChatGPT Pro, you can make custom GPTs or mini AI agents for certain repetitive tasks.

Best case scenarios:

• Welcome emails for new hires

• Product descriptions

• FAQs that all customers ask

• Acceptable social media posts that are repeated.

  
  

Where to find:

Click "Explore GPTs" in the sidebar of ChatGPT. Choose "Create" to make your own. Decide what it needs to know: audience, intention, tone.

Insider tip: Create a GPT that works like your virtual assistant. Provide your templates, communications style and task sheets so that it can be an extra digital team member without the salary.

4. Utilize AI to Create Workflows

   
   

If you're managing tasks in Airtable, Notion, or Google Sheets, include ChatGPT Pro in your operations.

Ask it to:

• Review existing tasks

• Prioritize what's most important

• Suggest what to do next

Examples include:

"From this Airtable, what tasks are overdue for marketing?"

"Here are the notes from my meeting. What are the three main tasks for this week?"

"Here is my budget sheet. What expenses should I investigate cutting first?"

Think of ChatGPT like a business consultant who listens to what you're doing and offers practical input.

This is especially helpful for entrepreneurs who wear all the hats themselves. Allow AI to help you decipher the chaos so you can continue to grow.

Getting Started

Small business owners are already using AI agents for writing, responding, calculating, alerting, and scheduling. ChatGPT Pro has all those features in one location and more.

The more information about your business you provide, the better and more efficient it will be.

Start small:

• Teach it to speak in your voice and with your business knowledge

• Upload important documents and templates

• Create at least one custom GPT for something you do every single day.

  
  

Then add automation:

• Use Make.com to trigger actions each week.

• Use related sites to schedule social media posts.

• Allow ChatGPT to follow up independently.

  
  

You're not using ChatGPT Pro to replace people. You're starting to eliminate the tasks that keep you stuck in the day-to-day grind.ChatGPT Pro allows you to do that with less resistance and more speed. Wouldn't you prefer to create over maintain? Teach your AI today. Ready to Start with AI Automation?

Want to know how to activate AI automation in your small business? Knowbie supports small business owners to integrate ChatGPT Pro and other AI applications into their everyday activities so they can save time and optimize their processes.

Get in touch today to learn how AI can revolutionize your daily processes and give you the time to focus on what matters most!