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How We Run a Proven AI Automation Discovery Process with Every Client
Most small businesses fail at automation not because they lack tools, but because they never identify which tools they actually need. Our structured 3-step discovery process uses a Business Process Kit, Weekly Time Tracker, and App Selection Checklist to uncover real automation opportunities. We help Canadian small businesses reclaim hours, reduce errors, and stop duct-taping operations with too many disconnected apps.
John Stephenson
Aug 184 min read


Small Business Research Hacks: Getting the Most Out of Perplexity.ai
Running a small business means juggling countless tasks, including research for competitors, suppliers, and industry trends. Perplexity offers a game-changing approach with sourced answers and clickable citations, saving you hours of fact-checking. Unlike Google's overwhelming results or ChatGPT's educated guesses, Perplexity provides verified information with direct source links. Learn how to craft effective prompts, choose between free and pro plans, and build research work
John Stephenson
Aug 144 min read


How to Use Time Tracking to Find Automation Opportunities
Most people track time to figure out how long stuff takes. But there's more to it than that. Time tracking can show you exactly where your business bleeds hours each week and where automation could step in. You just need to know what you're looking for. Track your time for five business days, tag everything, and look for repetitive patterns. The goal isn't just measuring time - it's finding opportunities to get those hours back through smart automation.
John Stephenson
Jul 214 min read


Food & Hospitality: Personalization Sealed with Predictive Analytics
The restaurant industry is experiencing a technological revolution. Small cafés and independent restaurants are discovering that AI-driven personalization can transform operations, boost revenue, and create memorable dining experiences. Studies show AI-driven personalization significantly outperforms traditional methods through dynamic menu suggestions and predictive ordering patterns. Smart restaurants use existing data like transaction history and seasonal patterns to fuel
John Stephenson
Jul 145 min read


How AI Automation is Saving Small Businesses 15+ Hours Per Week (And Why You're Probably Doing It Wrong)
Small business owners are burning out, and over-automation is making it worse. This blog reveals why most AI tools fail and how Canadian entrepreneurs can reclaim 15+ hours weekly by automating smarter—not more. Learn how focused, strategic automation in customer communication, finances, and inventory leads to real results. With Knowbie’s proven system, discover how to simplify your operations and boost productivity without tech overwhelm.
John Stephenson
Jul 16 min read
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